This course begins with teaching you the importance of good service as in what customer expects and how to achieve that and mold your behavior accordingly.
DurationThis workshop begins with teaching you the importance of good service as in what customer expects and how to achieve that and mold your behavior accordingly.
It discusses your behavioral requirement while interacting with customers and how to bring all elements to provide a quality customer service.
Target Skills:
Customer orientation
Empathetic outlook
Emotional control
Flexibility
Self-management
People reading
Role awareness
Why Choose Leads Education Centre:
Leads Education Centre is a leading training center located in Sharjah, UAE. Owing to its strong vision, Leads Education Centre has been offering training workshops across UAE with an emphasis on quality and creativity.
Working on its policy of 'learner-centered approach', the success rate of Leads Education Centre has been the main reason why its the first choice of training for many.
Areas:
Language
College Admission Test
Management Training
Information technology IT
Self Development
Approved By:
Ministry of Education UAE
Why Choose Leads Education Centre:
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
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This course is designed for people who represent their organization’s image by selling their products or services over the telephone, and who want to increase their organization’s long-term business capability.
This course will help you understand the concepts and importance of a customer-centric approach in your organization. You will learn key skills which are required to handle customers and make their experience worth-while.
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