This course begins with teaching you the importance of good service as in what customer expects and how to achieve that and mold your behavior accordingly.
DurationThis workshop begins with teaching you the importance of good service as in what customer expects and how to achieve that and mold your behavior accordingly.
It discusses your behavioral requirement while interacting with customers and how to bring all elements to provide a quality customer service.
Target Skills:
Customer orientation
Empathetic outlook
Emotional control
Flexibility
Self-management
People reading
Role awareness
Why Choose Leads Education Centre:
Leads Education Centre is a leading training center located in Sharjah, UAE. Owing to its strong vision, Leads Education Centre has been offering training workshops across UAE with an emphasis on quality and creativity.
Working on its policy of 'learner-centered approach', the success rate of Leads Education Centre has been the main reason why its the first choice of training for many.
Areas:
Language
College Admission Test
Management Training
Information technology IT
Self Development
Approved By:
Ministry of Education UAE
Why Choose Leads Education Centre:
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
'Excellence in Customer Services' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
This course will equip participants to handle calls professionally and efficiently.
Participants will receive KHDA-approved certificates at the end of the course. Course prices are subject to change with or without prior notice.
This 2-day course addresses some of the core elements of customer service such as dealing with complaints, managing customers, diffusing agressive and angry customers, building excellent rapport, using effective communication techniques and
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