This course is designed to give the delegates extensive and practical knowledge of telephone selling techniques. You will acquire the skills of good telephone etiquette and get an understanding of how the phone responses represent the entire
This program is designed to give the delegates extensive and practical knowledge of telephone selling techniques. You will acquire the skills of good telephone etiquette and get an understanding of how the phone responses represent the entire company image. Here, the common Seven Steps of Telesales will also be explored.
Study Options:
- One-to-one study
- In-House
- On-Campus
- Self-study (distance learning)
Why Select Berkeley Middle East Training:
- Comprehensive practice sessions to prepare for exams
- Expert trainers
- Individual home assignments
- Full compliance with the guidelines and standards for the preparation of the exam
- Flexible schedule
'Extraordinary Customer Service' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
Participants will receive KHDA-approved certificates at the end of the course. Course prices are subject to change with or without prior notice.
Client Relationship Management course is offered by Global Business Advisors (Corporate Training Providers).
'Customer Satisfaction ISO 10002:2004 (Guidelines for Complaints Handling in Organization)' training is offered by Mesk Management Sciences Institute. Kindly contact us to inquire and find out about the schedule and complete outline.
Phone is probably the most used tool in modern business, but not everyone admits to being confident or totally proficient in their use of the phone.
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