This course provides a comprehensive introduction to customer service. It covers communication, culture in the workplace, teamwork, complaint handling, and energy in a highly interactive and engaging way.
DurationThis course provides a comprehensive introduction to customer service. It covers communication, culture in the workplace, teamwork, complaint handling, and energy in a highly interactive and engaging way.
Certificate:
Course Completeion Certificate from Syscoms
Syscoms Institute has a long history of dedication and commitment in providing high-quality and end-user level training to education seekers and professionals in diverse fields. It has an operational experience that accounts to almost 25 years in UAE.
With branches in multiple Emirates, Syscoms Institute stands out as a knowledge and skill power-house that has helped many professionals over the course of its existence.
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This is a specialized course that will teach you about tackling the issues pertaining to customers complaint. It focuses on two core components, namely the behavioral aspect and the procedural or systems' aspect.
This course is designed to give the delegates extensive and practical knowledge of telephone selling techniques. You will acquire the skills of good telephone etiquette and get an understanding of how the phone responses represent the entire
This course begins with teaching you the importance of good service as in what customer expects and how to achieve that and mold your behavior accordingly.
This course will give you in-depth knowledge and understanding of CRM and teaches you how to equip you with the techniques and tools necessary for developing an appropriate CRM strategy.
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