This course will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
DurationThis program will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
Who Can Do?
Functional staff who deal with customers and are responsible for service quality levels.
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course is a blend of marketing and customer service skills to give you a practical and real-time exposure of successful organization customer service department.
This course on 'Certificate In Customer Relationship Management (Corporate)' by Berkeley Middle East Training will give you an in-depth knowledge and understanding of the underlying CRM concepts.
This course is ideal for Front Office Call Center employees to improve their expertise, skill and knowledge-base to achieve excellence at customer service delivery and satisfaction.
This course will teach you about all the different facets of CRM. It will show you how the banks can create value through their CRM program and retain customers for the long run.
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