This course will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
DurationThis program will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
Who Can Do?
Functional staff who deal with customers and are responsible for service quality levels.
(Institute Review)
55 years ago(Institute Review)
55 years ago
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
You will receive courseware that includes handouts, study materials, activity sheet etc. It will teach you different standards that must be met for ensuring customer service excellence. This training will teach you the foremost qualities and
This program will give you both a theoretical and practical understanding of customer service and reveal its importance to the business.Â
This training will help in developing and improving call center skills and knowledge of the delegates.Â
The course will help you in identifying various obstacle confronted by all telesales and teach you about the nature of the process to overcome such obstacles. It will also equip you with a wide-ranging techniques applicable on-job as a teles
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