This course will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
This program will provide participants with concepts and practice exercises of quality customer service delivery in the banking context.
Who Can Do?
Functional staff who deal with customers and are responsible for service quality levels.
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This course on 'Certificate In Customer Relationship Management (Corporate)' by Berkeley Middle East Training will give you an in-depth knowledge and understanding of the underlying CRM concepts.
This course begins with teaching you the importance of good service as in what customer expects and how to achieve that and mold your behavior accordingly.
This course is designed for people who represent their organization’s image by selling their products or services over the telephone, and who want to increase their organization’s long-term business capability.
This course will teach you about developing and maintaining quality customer service that awes the customer. This program entails that for any business it is pivotal to have more customers and also bring more business from the existing custo
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