This course discusses and highlights the best practices in commercial airline ground operations in order to make a profitable business model. You will gain the ability and skills to meet client expectations and also deliver consistency servi
DurationThis program discusses and highlights the best practices in commercial airline ground operations in order to make a profitable business model. You will gain the ability and skills to meet client expectations and also deliver consistency service.
Objectives:
- Business and the concept of FBO business
- Operations Airport and ground operations
- FBO and common use facilities In-house or outsourcing
- GSE equipment characteristics
- Private aircraft characteristics
- Standard services during the turnaround
- Commercial and marketing
- Special services and catering
- The use IATA Standard Ground Handling Agreement (SGHA) in business aviation
- Marketing of FBO services
- Customer service concept in business aviation
- Standard charge notes and the issue of damage liability
EHH Education provides training courses for hospitality, tourism, general service industry and the aviation industry in an effort to provide qualified, competent and skilled human capital for all these sectors.
Anyone looking for a venue to receive recognition and validate their experience, EHH Education provides the right mix of courses and learning platform for all to achieve this.
EHH Education has always been on the lookout for passionate individuals who wish and aspire to further their career in hospitality, culinary and aviation industry.
Understand and practice, the airline functions while handling flights and be able to accurately complete 30%of the primary tasks performed by an airline employee.
This instructor-led training will help get around the basic theme and ideas of Aviation Management with a focus on the business knowledge required for succeeding in the aviation industries.
This course will teach you about the principles and theories of balance and weight as per the standard IATA Design Manual and Automation. You will learn about the basic flight aircraft weights and list down the aircraft limiting and structur
This course is designed to give the participants an in-depth and comprehensive knowledge and understanding of Root Cause Analysis techniques.
This course addresses the human factors in the aviation industry. It takes a holistic approach to understand human behaviour and their performance related to the aviation field.
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