This course discusses and highlights the best practices in commercial airline ground operations in order to make a profitable business model. You will gain the ability and skills to meet client expectations and also deliver consistency servi
DurationThis program discusses and highlights the best practices in commercial airline ground operations in order to make a profitable business model. You will gain the ability and skills to meet client expectations and also deliver consistency service.
Objectives:
- Business and the concept of FBO business
- Operations Airport and ground operations
- FBO and common use facilities In-house or outsourcing
- GSE equipment characteristics
- Private aircraft characteristics
- Standard services during the turnaround
- Commercial and marketing
- Special services and catering
- The use IATA Standard Ground Handling Agreement (SGHA) in business aviation
- Marketing of FBO services
- Customer service concept in business aviation
- Standard charge notes and the issue of damage liability
EHH Education provides training courses for hospitality, tourism, general service industry and the aviation industry in an effort to provide qualified, competent and skilled human capital for all these sectors.
Anyone looking for a venue to receive recognition and validate their experience, EHH Education provides the right mix of courses and learning platform for all to achieve this.
EHH Education has always been on the lookout for passionate individuals who wish and aspire to further their career in hospitality, culinary and aviation industry.
This course will teach you how to lead a ramp team for consistent servicing and turnaround of different aircraft types. You will learn about managing the loading and off-loading procedures of an aircraft.
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This course will teach you about understanding and aligning with the new regulations and industry best practices related to airside safety in the Safety Management System (SMS).
This course takes into use several real-life examples and practical exercises to review operational obstacles which arise due to weather. You will explore planning tools and procedures which will help your airport to respond to rare disturba
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