This training will help in developing and improving call center skills and knowledge of the delegates.
This training will help in developing and improving call center skills and knowledge of the delegates.
Topics:
YourOwn Institute of Training and Professional Development is a KHDA and DED-approved training provider in Dubai. It is led by experienced education experts, professional consultants and world-class trainers.
Backed by extensive market surveys and research, the institute was established to facilitate the professionals in upgrading skills through career-stimulating training and development programs.
Features:
Grow Your Business with Service and amazing experience to your customers. Turn Your Customers into Loyal Brand Ambassadors.
This is a Handling Difficult Customers course aimed at teaching the participants all you need to know and learn about customer service, its effectiveness and challenges. It is a detailed training which takes into account all aspects of Handl
Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization.
This course will train you to gain excellence and understand the essential principles related to customer service. You will learn about maintaining the current and most competitive standards of customer service. It will help in creating a un
This course will cover and teach you about everything you need to learn and understand about the customer service department & skills. This training teaches the delegates of interacting with the external or internal customer effectively.
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