Business English

Course Overview:

This Business English course has been designed to up-skill English-speaking skills of non-native speakers to communicate more confidently in English in Business contexts.

The course will enhance the English vocabulary, and ability to communicate in English over professional and social interactions and learn terminology and skills that you can apply at telephone conversations, business negotiations, reporting and general email communication and professional presentations.

Course Outcome:

• To communicate with others in practical, business-­‐oriented situations
• To express themselves in English with greater fluency, accuracy and confidence
• To handle themselves in English in a variety of business contexts, from negotiating, to using the telephone, to making presentations, to socializing
• Quickly organize your thoughts and generate content
• Eliminate numerous time-consuming revisions
• Rid your writing of "fluff," so you'll generate concise content
• Streamline Content & Communicate What Your
• Readers Need to Know
• Write with Greater Clarity
• Enhance career opportunities by improving English language skills
• Function effectively in a business environment
• Master essential vocabulary, business jargons and expressions used at the business place
• Corporate communication which includes training in the principles and key elements of business writing and the effective delivery of oral presentations
• 1000s of sentences and expressions to use during various situations at work
• Impress colleagues, customers, bosses with good command over the English language during meetings, negotiations, giving feedback and through email correspondence

Course Contents:

Module 1: Business Conversation

Types of Business Communication

• Telephone skills
• E- mail skills
• Text messaging
• Making and changing appointments

Social Interaction

• Meeting & Greeting
• Engaging conversation and prompting
• Conversational techniques
• Agreeing and Disagreeing
• Schedules, Plans, and Timetables

Effective Interaction in Meetings

• Chairing, setting the agenda, controlling the conversation
• Participating, turn-­‐taking, listening and taking notes
• Being diplomatic, agreeing and disagreeing
• The Language of Negotiating
• Making short Presentations, word building
• Talking about products and brands
• Talking about the Company, job profile

Telephoning

• Checking & clarifying information
• Finance-­‐specific scenarios
• Listening to different accents, intonation

Making Presentations

• Introducing a topic effectively
• Voice projection, pronunciation and tonality
• Linking and sequencing ideas
• Concluding
• Responding to questions

Module 2: Business Writings

Business Correspondence

• Emails – register, style, standard phrasing
• Notes and memos
• Business-­‐specific language phrases

Writing Skills

• Report Writing
• Memo Writing
• E-Mail Writing

Module 3: Business English Grammar

• Parts of speech and their uses
• Word formation
• Tenses and their Uses
• Types of sentences and sentence patterns
• Synonyms and their uses
• Antonyms and their uses

Practical Test

• Definition of terms such as noun / adjective/ adverb

• Synonyms
• Antonyms
• Word Formation