Business Communication

by Infonet Institute

KHDA approved certificate is provided at the end . You will learn about communication, its basics, organizational communication, basics of good communication, barriers to communication, verbal and non verbal communication, interviewing skill

AED 1650

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Duration

24 Hours

Course Details

This is a combined program (one-to-one) which consists of 6 types of activities. You will learn about communication, its basics, organizational communication, basics of good communication, barriers to communication, verbal and non-verbal communication, interviewing skills and so much more in this program.

Activity 1

- Understanding communication

- Workbook

- The basics of communication

- The message

- Case study

- The channel

- Noise

- Case study & exercise

- Reducing noise and distortion

- Choose your channel

- Ensuring clear communication

- Comprehension Check

- Think & Apply

- Making Connections

Organizational Communication

- Integrating Effort

- The Compelling Vision

- The Healthy Community

- Intelligent Decisions

- Purposeful Organizational Communication

- Intelligent Decisions

The Basics of Good Communication

- Sender Encodes

- The Communication Process

- Sender Selects Channel

- Feedback

- Receiver Decodes

- The Objectives of Communication

- Nonverbal Communication

Activity 2

- Barriers to Communication

Activity 3

- Method The Message Itself The Way it is received

- Jumping to Conclusions

- Perception

- Stereotyping

- Lack of Interest

- Lack of Knowledge

- Personality

- Emotions

- Overcoming the Barriers

- Culture

Choosing A Method For Communicating

- Implied information or inferred instruction

- The Difficulties Of Language

- Listening

Activity 4

- Space

- Non Verbal Communication

- Body Language

- The Space Around You

- Posture

- Eye Contact

- Gestures Facial Expression

- Joharis Window

- Summary

Activity 5

- The Interview

- Interviewing

- Preparation For The Interview

- The Introduction

- Closing The Interview

- The Body Of The Interview

- Interview Overview

- Leading Questions

- Using Questions

- Emphasis Changes Meaning

- Emphasis Implies a Contrast

- Emphasis Distracts

Activity 6

- Memo writing

- Writing for Business

- Keep records of oral

- Comprehension Check

- Communication

- Email etiquettes

- Writing a Report

Note:

- KHDA approved certificate is provided at the end (Additional Cost)

Infonet Institute was established in 1999. Through its wide range of courses, Infonet Institute has served the market with high-quality training and it successfully envisioned a firm desire to drive the career and future of the students and working professionals forward and bright. It offers training in the following areas:

- Finance/ Accounting

- Management

- Soft Skills

- Languages

Infonet Institute has consistently redrawn educational paradigms, introducing new facets to educational courseware, delivery and certifications.

Affiliation:

American Institute of Business and Management

Approved By:

Knowledge and Human Development Authority (KHDA)

View Detailed Profile

Karama Branch

312, Al Attar Shopping Mall, Karama, Dubai

2 Reviews

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(Institute Review)
55 years ago

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(Institute Review)
55 years ago

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2 Reviews

0

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