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Business Communication

by Infonet Institute

KHDA approved certificate is provided at the end . You will learn about communication, its basics, organizational communication, basics of good communication, barriers to communication, verbal and non verbal communication, interviewing skill

AED 1650

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Infonet Institute Logo

img Duration

24 Hours

Course Details

This is a combined program (one-to-one) which consists of 6 types of activities. You will learn about communication, its basics, organizational communication, basics of good communication, barriers to communication, verbal and non-verbal communication, interviewing skills and so much more in this program. 

Activity 1

- Understanding communication 
- Workbook 
- The basics of communication
- The message
- Case study
- The channel
- Noise
- Case study & exercise
- Reducing noise and distortion
- Choose your channel
- Ensuring clear communication
- Comprehension Check
- Think & Apply
- Making Connections

Organizational Communication

- Integrating Effort
- The Compelling Vision
- The Healthy Community
- Intelligent Decisions
- Purposeful Organizational Communication
- Intelligent Decisions

The Basics of Good Communication

- Sender Encodes
- The Communication Process
- Sender Selects Channel
- Feedback
- Receiver Decodes
- The Objectives of Communication
- Nonverbal Communication

Activity 2

- Barriers to Communication

Activity 3

- Method The Message Itself The Way it is received
- Jumping to Conclusions
- Perception
- Stereotyping
- Lack of Interest
- Lack of Knowledge
- Personality
- Emotions
- Overcoming the Barriers
- Culture

Choosing A Method For Communicating

- Implied information or inferred instruction
- The Difficulties Of Language
- Listening

Activity 4

- Space
- Non Verbal Communication
- Body Language
- The Space Around You
- Posture
- Eye Contact
- Gestures Facial Expression
- Joharis Window
- Summary

Activity 5

- The Interview
- Interviewing
- Preparation For The Interview
- The Introduction
- Closing The Interview
- The Body Of The Interview
- Interview Overview
- Leading Questions
- Using Questions
- Emphasis Changes Meaning
- Emphasis Implies a Contrast
- Emphasis Distracts

Activity 6

- Memo writing
- Writing for Business
- Keep records of oral
- Comprehension Check
- Communication
- Email etiquettes
- Writing a Report

Note:

- KHDA approved certificate is provided at the end (Additional Cost)

Infonet Institute was established in 1999. Through its wide range of courses, Infonet Institute has served the market with high-quality training and it successfully envisioned a firm desire to drive the career and future of the students and working professionals forward and bright. It offers training in the following areas:

 

- Finance/ Accounting

- Management

- Soft Skills

- Languages

 

Infonet Institute has consistently redrawn educational paradigms, introducing new facets to educational courseware, delivery and certifications. 

 

Affiliation: 

 

American Institute of Business and Management

 

Approved By: 

 

Knowledge and Human Development Authority (KHDA)

View Detailed Profile

  • Karama Branch

    312, Al Attar Shopping Mall, Karama, Dubai

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