This program will address the best of current practice in the main areas of responsibility of the HR or Personnel function. This will include such issues as recruitment and selection, retention, disciplinary and grievance issues, performance
DurationThis program will address the best of current practice in the main areas of responsibility of the HR or Personnel function. This will include such issues as recruitment and selection, retention, disciplinary and grievance issues, performance management, training and development and the use of competencies.
The course will also address the main skills required in Personnel/HR Assistants in order to carry out these responsibilities. This will include influencing skills, assertiveness, presentation skills, coaching and counselling and handling conflict.
This program will show you how to build good internal relationships and how to work within an HR function that meets the needs the organisation and the employees.
Course Certificate
Masters Consultant certificate will be issued to all attendees completing minimum of 75% of the total tuition hours of the course.
Who Should attend?
- HR Assistants Professionals
- Personnel Planners
- Employee Relations Professionals
- Members of project groups who are developing employment practices
- Supervisors & Team Leaders taking responsibility for the HR or Personnel Function
- Supervisors or Team Leaders who wish to improve their knowledge of professional employment practices
- Anyone who needs to understand strategy and trends that will transform Human Capital
Course Outline
Day One
HR in context and relationship with the rest of the organization
- The Context
- Socio-economic developments
- Pressures on HR
- Nationalisation
- Handling change
Day Two
The essential parts of the HR Function
- Recruitment and Selection
- Induction
- Employee Relations
- Handling Disciplinary and Grievance Issues
- Performance Management
Day Three
Developments on the essentials
- The Use of Competencies
- Becoming an Employer of Choice
- Motivating People to fulfil their Potential
- Developing a Continuous Learning Culture
- Delivering a Satisfied Workforce
- Work Organisation
- Merit pay
- Corporate Social Responsibility
Day Four
The role of HR within strategy formulation
- Definition of HR Roles
- HR Business Partners
- Outsourcing
- Organisational Aims and Culture
- The keys to success in Strategic Business Planning
- Employee Relationship Management
Day Five
The personal skills needed
- The personal skills needed for the future
- Influencing Skills
- Managing Conflict
- Assertiveness
- Internal and External Reporting Frameworks
- Planning for the future
Masters Training Company was established in response to the growing need for quality training to support the business community within your Company, Department or Organization by providing a high standard of Training Programs, Courses, Seminars, Workshops and Consultancy Services to employees in a very competitive business environment.
Masters is also an approved vendor from KHDA & ILM
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