Advanced Fleet Management

by Golden Masters for Training & Consultancy

Topics That Will Be Covered Include: • Internal structures and processes • External factors • Stakeholder interests • Marketing and commercial needs • Legal issues • Environmental issues and much more

AED 17000

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img Duration

5 days

Course Details

Module I: Managing the Logistics and Transport Environment

Topics That Will Be Covered Include:

• Internal structures and processes

• External factors

• Stakeholder interests

• Marketing and commercial needs

• Legal issues

• Environmental issues

Key Learning Points:

Different Organisational Structures

• Aims and objectives of organisational structures

• Influences on structure

• Problems arising from unsuitable or poor structures

• Types of structures – tall, flat, centralized, de-centralized

• Span of control and chain of command

• Internal relationships – line, functional, staff, lateral

• Main structural forms – functional, geographical, divisional, project, matrix

Planning, Controlling and Decision-Making

• Role and function of planning

• Types of planning processes – operational/tactical/strategic

• Planning and control cycle

• Information needs for planning

• Decision-making process

• Decision models

Goals and Objectives

• Role and functions of goals

• Role and functions of corporate and functional objectives

Stakeholders

• Internal and external stakeholders

• Meeting stakeholders’ needs and expectations

• Managing stakeholder conflicts

Internal and External Communications

• Decisions about internal and external communications

Internal and External Environmental Influences

• Types of communication

Information Systems and Technology

• Role and function of management information systems

• Types of data and systems

Marketing Policy and Planning

• Features of external environment

• Requirements for gaining and maintaining competitive advantage

Analytical Models

• PEST, SWOT, 5 Forces

Marketing Needs

• Elements of market research

• “4 P’s” model

Ethical Issues

• Principles of social responsibility for organisations

• Codes of practice

• Individual responsibility

Legal Framework

• National and international sources of law

• Types of law

Principles Of Business Law

• Requirements for setting up different types of organisations

• Key legal documents and processes

• Bankruptcy and liquidation processes

• Main elements of law relating to contracts, agency and Employment

Module II: Fleet Management Operations

Topics That Will Be Covered Include:

• Legal requirements for operators, vehicles and drivers

• Vehicle utilization

• Customer service

• Routing and scheduling systems

• Loading and load security

• Vehicle loading equipment

• Vehicle maintenance and administrative systems

• Insurance for legal liabilities relating to people, vehicles, property, the public

• Accident prevention

• Vehicle specification and selection

• Vehicle acquisition and financing requirements

• Maintenance cost and budgeting

• Site safety and security

• Stores and fuel purchase, monitoring and control

• Environmental aspects of operations

• Staff training

Key Learning Points

Regulation and Control of Fleet Operations

• Main areas of legislation relating to licensing and standards for operators, vehicles and drivers

Enforcement and Penalties

• Government departments and functions responsible for legal enforcement

• Traffic laws

• Public safety

• Infringements, penalties and enforcement processes

Vehicle Utilization

• Fleet profile

• Matching demand and supply

Service Provision

• Journey planning

• Characteristics of different demands and markets

Cargoes and Load Factors

• Carrying capacity for different types of cargoes/passenger needs

• Optimizing vehicle space and vehicle choice

Load Safety

• Safety requirements for goods/passengers

• Passenger and freight restraint systems

On-Board Equipment

• Choice of loading equipment, safe use and maintenance

In-House or External Maintenance

• Features of alternative methods of maintenance and repair services

Legal Requirements for Maintenance

• Maintenance standards and systems

• Reporting and recording procedures

Maintenance Budget

• Maintenance cost elements and cost control

• Components of maintenance budget

Fleet Purchasing

• Methods of vehicle acquisition and funding

• Purchasing procedures for fleet store

• Fuel purchasing

Fuel and Stores Control

• Safe and secure storage and issue procedures

Insurance

• Compulsory insurance

• Insurance requirements for vehicles, premises and staff

• Insurance procedures following accidents

Accident Prevention and Safety

• Safe driving practices

• Staff training

Masters Training Company was established in response to the growing need for quality training to support the business community within your Company, Department or Organization by providing a high standard of Training Programs, Courses, Seminars, Workshops and Consultancy Services to employees in a very competitive business environment. 

 
Following the latest trends and ideas in Technology and Management techniques, and with its in-depth knowledge of the business environment, Masters Training Company is able to meet the special requirements of both local and international business throughout the Middle East. Masters Training & Consulting is an independent multinational firm with more than 25 years of experience in helping regional organizations develop their human capital in all fields of management. 
 
Since 1990, we have been entrusted by our clients to provide the most reliable training and consulting products and services in the region. Our innovative and diversified range of training programs and consulting services are designed and delivered by an ever-growing team of full time multilingual consultants experienced in providing solutions relevant to this part of the world and applicable to today’s business challenges.
 
We pride ourselves on our track record in this regard and on our long-standing relationships with our clients, many of whom have been with us since we started business. 
 
 
Our public training programs have attracted more than 300,000 participants from almost 3,000 organizations many of whom also entrust us with their needs for bespoke in-company programs. Our client base is steadily growing and so is our commitment to remain the regional leaders in the fields of training and consulting.

Masters is also an approved vendor from KHDA & ILM

  • Sheikh Zayed Road Branch

    Kherbash Tower, Office # 1803 & 1804, Sheikh Zayed Road, Dubai

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