Advanced Certificate For The Executive Assistant (ACEA®)

The role of the Executive Assistant is on a journey and the responsibilities of this highly demanding and visible role continue to grow exponentially. ACEA® equips current and aspiring Executive Assistants with the skills and knowledge they need to excel.

To become a true ‘business partner’ to an Executive, it is imperative that Executive Assistants have a deep understanding of the business and their Executives’ role & responsibilities. Organisations are looking for Assistants that possess ‘Executive Level’ business acumen and skills now more than ever.

You can choose to attend either the online ACEA or attend one of the classroom sessions. Both options are very interactive and as we know, the ‘shared experience’ is also very important, and we have worked hard to ensure that this is maintained whether you attend online or in a classroom. Uniquely delivered from an “Executive Led” perspective, the ACEA® course focuses on elevating the role of the Executive Assistant by delivering a fundamental understanding of business and organisations, as well as practical skills, including:

• Strategic thinking
• Corporate visions & missions
• Understanding the linkages between strategy, projects & operations
• Project management skills
• Stakeholder management
• Risk management
• Quality management
• Ethics & corporate social responsibility
• Communication skills
• Emotional intelligence / resilience
• Service orientation
• Time management
• Leadership skills
• Presentation skills
• Financial awareness
• Change management
• Critical thinking and problem solving
• Negotiation skills and conflict management
• and much more