Administration Skills

In a busy office, an assistant uses friendly communication to interact with a wide range of people, frequently exchanging information about office operations.  As a multitasker, an administrative assistant keeps organized so they can give attention to keeping everything organised.

They know how to manage a filing system, track incoming and outgoing correspondence, and coordinate the flow of paperwork around the office. 

Some administrative assistants need management skills because they direct the actions of others and recommend corrections for better performance.  A busy assistant solves problems such as how to change the boss' schedule when unexpected obligations turn up. They also troubleshoot conflicts among office personnel.

This two-day program will develop professional skills, impart knowledge and expand the confidence of the executive assistant. With the right skills, he or she can create a positive first impression on visitors and clients, save management time and boost productivity of the manager.